1 Introduction
JDB JILI ("we," "us," "our") is committed to protecting the privacy of every player on our platform. This Privacy Policy explains how we collect, use, store, and protect your personal information when you register and play at jdbjili.best.
This policy applies to all registered players and visitors to the JDB JILI website. It covers all services we provide — sports betting, casino games, Tongits, poker, virtual sports, and all account management functions. By creating a JDB JILI account or using our platform, you acknowledge that you have read and understood this Privacy Policy.
We have written this policy in plain language because we believe every Filipino player deserves a clear, honest explanation of how their data is handled — not a wall of legal text designed to confuse rather than inform. If any section is unclear, please contact our support team before proceeding.
2 Data We Collect
JDB JILI collects personal data in two broad categories: information you provide directly, and information generated automatically when you use the platform.
2.1 Information You Provide Directly
| Data Type | Examples | When Collected |
|---|---|---|
| Identity data | Full legal name, date of birth | Registration & KYC verification |
| Contact data | Mobile number, email address | Registration |
| Verification documents | Government-issued ID (UMID, PhilSys, Driver's License, Passport) | KYC process / withdrawal verification |
| Financial data | GCash number, Maya account, bank account details | Deposits & withdrawals |
| Communications | Support chat transcripts, email exchanges | When you contact support |
2.2 Information Generated Automatically
| Data Type | Examples | Purpose |
|---|---|---|
| Device & technical data | IP address, browser type, OS, screen resolution | Security, fraud detection, platform optimisation |
| Usage data | Pages visited, session duration, game history, bet records | Account management, responsible gaming monitoring |
| Transaction data | Deposit amounts, withdrawal requests, timestamps | Financial record-keeping, fraud prevention |
| Cookie data | Session tokens, preference settings | Platform functionality, security |
3 How We Collect Your Data
JDB JILI collects your personal data through the following channels:
- Direct submission: When you register an account, complete KYC verification, make a deposit or withdrawal, or contact our support team.
- Automated collection: When you browse or use any part of the JDB JILI platform, our systems automatically record technical and usage data as described in Section 2.2.
- Payment providers: When you transact via GCash, Maya, or a bank, the payment provider may share transaction confirmation data with us to reconcile your account balance.
- Identity verification services: For KYC purposes, we may use third-party identity verification providers who process the documents you submit and return a verification result to us.
JDB JILI does not purchase personal data from data brokers or third-party marketing lists. Every piece of data we hold about you came from you directly or from your interaction with our platform.
4 How We Use Your Data
JDB JILI uses your personal data for the following specific purposes:
- Account management: Creating and maintaining your JDB JILI account, authenticating your logins, and managing your player profile.
- Transaction processing: Crediting deposits to your account, processing withdrawal requests, and maintaining a complete financial record of your account activity.
- Identity verification (KYC): Verifying your age and identity as required under responsible gaming standards and applicable regulations.
- Fraud prevention and security: Detecting unusual account activity, preventing multiple account registrations, identifying bonus abuse, and protecting against unauthorised access.
- Responsible gaming: Monitoring gaming patterns for signs of problem gambling and activating responsible gaming tools you have set on your account.
- Customer support: Responding to your queries, resolving disputes, and maintaining records of support interactions.
- Platform improvement: Using aggregated, anonymised usage data to improve the JDB JILI platform, fix technical issues, and optimise the player experience.
- Communications: Sending you account notifications, transaction confirmations, promotional offers (where you have opted in), and important policy updates.
- Legal compliance: Meeting obligations under Philippine law and applicable gaming regulations, including record-keeping and reporting requirements.
5 Legal Basis for Processing
Under Philippine data privacy law, JDB JILI processes your personal data based on the following legal grounds:
- Contract performance: Processing your registration, deposits, withdrawals, and gameplay is necessary to provide the services you signed up for.
- Legal obligation: Certain data processing — particularly KYC verification, transaction record-keeping, and responsible gaming monitoring — is required under applicable Philippine regulations.
- Legitimate interests: Fraud detection, platform security, and platform improvement are carried out on the basis of our legitimate business interests, provided those interests do not override your fundamental privacy rights.
- Consent: Where we send you marketing communications or use optional cookies, we rely on your explicit consent, which you can withdraw at any time.
7 Cookies & Tracking Technologies
JDB JILI uses cookies and similar technologies to operate the platform, maintain your session, and improve your experience. Below is a summary of the cookie types we use:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential / Session | Keep you logged in, maintain session security, remember your language preference | No — required for platform to function |
| Security | Detect unauthorised logins and fraudulent activity | No — required for account protection |
| Analytics | Understand how players navigate the platform (aggregated, anonymised data) | Yes — via browser cookie settings |
| Preference | Remember your display settings and game preferences | Yes — clearing cookies resets preferences |
You can manage cookie preferences through your browser settings at any time. Disabling non-essential cookies will not affect your ability to use the JDB JILI platform.
8 Data Retention
JDB JILI retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.
- Active account data: Retained for the lifetime of your JDB JILI account.
- Transaction records: Retained for a minimum of five (5) years following the transaction date, as required for financial record-keeping and compliance purposes.
- KYC documents: Retained for five (5) years after account closure.
- Support communications: Retained for two (2) years from the date of the interaction.
- Cookie and analytics data: Retained for up to thirteen (13) months from collection.
When data is no longer required and the retention period has elapsed, JDB JILI will securely delete or anonymise it. Anonymised data (from which you cannot be identified) may be retained indefinitely for statistical and platform improvement purposes.
9 Security Measures
JDB JILI implements technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
- SSL/TLS encryption: All data transmitted between your device and JDB JILI servers is encrypted using industry-standard SSL/TLS protocols.
- Encrypted storage: Sensitive data including payment details and identity documents are stored using encryption at rest.
- Access controls: Personal data is accessible only to JDB JILI employees and contractors who genuinely need it to perform their role, under strict access control policies.
- Secure authentication: Account logins require OTP verification for account changes, withdrawals, and suspicious login patterns.
- Regular audits: Our security infrastructure is regularly reviewed and tested by internal and external security specialists.
- Incident response: JDB JILI maintains a documented incident response plan. In the event of a data breach affecting your personal data, we will notify you and relevant authorities as required by applicable law.
No online system is completely immune to security risks. JDB JILI takes all reasonable precautions, but we also encourage you to protect your account by using a strong, unique password and never sharing your login credentials with anyone.
10 Your Rights Under Philippine Data Privacy Law
As a registered JDB JILI player, you have the following rights regarding your personal data under the Philippines' Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules:
Request a copy of all personal data JDB JILI holds about you, along with information on how it is being used.
Request correction of any inaccurate or incomplete personal data held in your JDB JILI account.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements.
Object to processing of your data for direct marketing purposes. Withdraw consent for optional processing at any time.
Request your personal data in a structured, commonly used, machine-readable format for transfer to another service.
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe JDB JILI has mishandled your personal data.
To exercise any of these rights, contact us at support@jdbjili.best with the subject line "Privacy Rights Request." We will respond within 48 hours and fulfil your request within 30 days, subject to identity verification and any legal limitations that apply.
11 Minors
JDB JILI does not knowingly collect personal data from individuals under the age of 21. Our registration process requires users to confirm their age and we conduct identity verification to enforce this requirement.
If we discover or are notified that a person under 21 has registered on JDB JILI, we will immediately close the account, delete all personal data associated with it, and return any deposited funds to the payment source used. Any winnings generated on an underage account will be forfeited.
If you believe a minor has registered on JDB JILI, please contact us immediately at support@jdbjili.best so we can investigate and act promptly.
12 Updates to This Privacy Policy
JDB JILI reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable law. When we make material changes, we will:
- Update the "Last updated" date at the top of this page.
- Notify registered players via email or an in-platform notification.
- For significant changes affecting your rights, provide at least 14 days' notice before the new terms take effect.
Your continued use of JDB JILI after the effective date of any updates constitutes your acceptance of the revised Privacy Policy. If you disagree with the updated policy, you should cease using the platform and request account closure.
13 Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or how JDB JILI handles your personal data, you can reach us through the following channels:
- Email: support@jdbjili.best — use the subject line "Privacy Query" or "Privacy Rights Request."
- Live chat: Available on the JDB JILI platform when you are logged in.
- Response time: Privacy-related requests are prioritised and responded to within 48 hours.
For complaints that have not been resolved to your satisfaction after contacting us, you have the right to escalate to the National Privacy Commission of the Philippines (privacy.gov.ph).
You can also read our Terms and Conditions and visit our Responsible Gaming page for related information about how we operate and how we protect you as a JDB JILI player.